The privacy of our users is important to us and we take care to safeguard it. This policy explains how we use your personal information.
Personal information
In the normal course of our business, we may collect personal information relating to you, such as your name, address, phone number and email address, whenever you communicate with us or one of our partners or subcontractors. This includes communication by email, phone, SMS, through the website, our apps or otherwise.
We may collect this information when you book a table, order online or by telephone, dine in, pay a deposit, pay your bill, purchase a voucher, register for offers, subscribe to email updates or use our Wi-Fi service. When you book or order through one of our partners, they may pass relevant booking information to us.
We will use the information only for the purpose for which it was collected, to provide requested services, operate our business and meet our legal obligations. We will keep personal information secure and retain it only for as long as necessary.
Special offers and promotions
If you have agreed to receive marketing communications, we may send you information about offers, discounts, news and promotions by email or text. These may include joint promotions with our business partners.
You can stop receiving these messages at any time by using the unsubscribe option in the message or by contacting us.
Sharing your information
We do not sell your personal information. We may share information with trusted subcontractors, suppliers and agents who perform services on our behalf, such as processing bookings or payments, delivering communications, providing IT systems, analysing data and supporting customer service.
These providers may access only the information needed to perform their services and are not permitted to use it for other purposes. We may also disclose information when required by law or requested by an appropriate public authority.
Information collected automatically
We may automatically collect technical information about visits to our website, including an IP address and information about how the site is used. This helps us operate the website efficiently, understand browsing preferences and make improvements.
Cookies
Cookies are small data files stored on your device. They can remember preferences and help website features work correctly. You can configure your browser not to accept cookies, although doing so may limit some website functionality.
Your information and policy changes
You may ask for information about the personal data we hold about you and request that inaccurate information is corrected. We may update this privacy policy from time to time, and the current version will remain available on this page.
For privacy-related requests, contact us at info@bubbaq.co.uk.